Updated: June 3, 2020
This page has been established to provide updates regarding a data security incident that occurred last year involving our customers’ personal information. We take matters like this very seriously and sincerely regret any concern it may cause you.
Update on the Breach
Last year, we notified customers whose information was obtained by a third party, without authorization, from a CafePress database. We have no basis to believe a new compromise has occurred. We are fully committed to protecting your information and have taken various steps to further enhance the security of our systems, including resetting passwords for all CafePress customer accounts in April 2019 and moving the affected database to a different environment.
What You Can Do
We recommend that you visit the CafePress website at www.cafepress.ca to change your account password again if you haven’t done so already.
Individuals Outside the United States
More information can be found at the links below.
CafePress Australia: support.cafepress.com/hc/en-au/articles/900001171606-Data-security-incident
CafePress United Kingdom: support.cafepress.com/hc/en-gb/articles/900001171606-Data-security-incident
CafePress United States: support.cafepress.com/hc/en-us/articles/900001171606-Data-security-incident
We are fully committed to protecting your information. If you have any additional questions or concerns please contact us via one of the methods below.