Last updated Mar. 30, 2020
Will my order be affected?
Most of our global production facilities are currently open. However, some of our labs may be temporarily closed at the request of local officials as a precautionary measure, so a subset of our products on www.cafepress.com may not be available for a while.
If your order has been affected, you will receive an email with additional information. As this is an evolving situation, we will continue to keep you updated on any further real-time developments. For the latest, please check this FAQ.
Why don’t I see the products that I’m looking for?
Due to production facility closures, some of our products are temporarily unavailable at the moment. Keep checking back — we will update as products become available again.
How do I cancel my order?
Why is my estimated delivery date so far out? When will my order be delivered?
Will customer service be affected? Can I still get help?
We are still available Monday – Friday, 9:00 a.m. – 6:00 p.m. (EST). We have plans in place to avoid disruption; however, as this is an evolving situation, our customer service hours and operations are subject to change. For the latest, please check this FAQ.
The health and safety of our team and customers is our primary concern during this time.
**For the latest information on coronavirus and best practices on staying healthy, please visit the website for the World health organization at https://www.who.int